10 Rules of human relations
- SPEAK TO PEOPLE: There is nothing as nice as a cheerful word of greeting.
- SMILE AT PEOPLE: It takes 72 muscles to frown, only 14 to smile.
- CALL PEOPLE BY NAME: The sweetest music to anyone’s ear is the sound of his own name.
- BE FRIENDLY AND HELPFUL: If you would like to have friends, is a friend.
- BE CORDIAL: Speak and act as if everything you do is a genuine pleasure.
- BE GENUINELY INTERESTED IN PEOPLE: You can like almost everybody if you try.
- BE GENEROUS with praise – cautious with criticism.
- BE CONSIDERATE with the feelings of others. There are usually three sides to a controversy: yours, the other person’s, and the right side.
- BE ALERT to give service. What counts most in life is what we do for others.
- Add to this A GOOD SENSE OF HUMOUR, a big doses of patience and a dash of humility, and you will be rewarded many fold.